El diseño emocional en recursos de las tecnologías de la información y de la comunicación para el aprendizaje

José de Jesús  Ramírez García; María Leticia Villaseñor Zúñiga; Inés Álvarez Icaza; Teresa Ordaz Guzmán

doi:10.54104/papeles.v18n35.2260

Autores/as

José de Jesús Ramírez García Autonomous University of San Luis Potosí https://orcid.org/0000-0001-8360-2215
María Leticia Villaseñor Zúñiga Autonomous University of San Luis Potosí https://orcid.org/0000-0003-0533-8660
Inés Álvarez Icaza Tecnológico de Monterrey https://orcid.org/0000-0002-6605-8833
Teresa Ordaz Guzmán Autonomous University of Queretaro https://orcid.org/0000-0002-5594-467X

DOI:

https://doi.org/10.54104/papeles.v18n35.2260

Palabras clave:

Diseño emocional, aprendizaje, recursos de las TIC, revisión sistemática, tecnología educativa

Resumen

Introducción: el objetivo de este artículo es mostrar los resultados de una revisión sistemática de literatura del diseño emocional aplicado en recursos de las tecnologías de la información y de la comunicación (TIC) para el aprendizaje, así como describir sus principales resultados y sus contribuciones en la última década. Metodología: se siguió la declaración Prisma 2020 con criterios de inclusión y exclusión para realizar este estudio exploratorio y se analizaron 29 artículos provenientes de las bases de datos Directory of Open Access Journals (DOAJ), Web of Science (WoS), Educational Resources Information Center (ERIC) y ScienceDirect en el periodo 2015-2025. Resultados y Discusión: los resultados muestran un creciente interés a partir de 2018, principalmente en material multimedia y en el uso del color y antropomorfismo. Entre los aportes, están la mejora en la motivación, la disminución de la dificultad percibida y la mejoría del aprendizaje. Conclusiones: el diseño emocional aplicado en TIC para el aprendizaje aumenta la retención, transferencia y motivación en el estudiantado. En cuanto a la generación de emociones, los resultados son mayormente positivos, por lo que es necesario aplicar el diseño emocional en otro tipo de recursos de las TIC y evaluar otros conceptos, además de la generación de emociones, como la experiencia de usuario.

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